Award Traders, LLC Terms and Conditions of Use
PLEASE READ THESE TERMS AND CONDITIONS OF USE ("USER AGREEMENT") VERY CAREFULLY.
TERMS AND CONDITION OF SALE
TERMS AND CONDITION OF USE
BY VISITING, BROWSING, SHOPPING, ACCESSING
OR OTHERWISE USING THIS WEB SITE (THE "SITE") OPERATED BY Award Traders, LLC YOU
AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Important Information About This Legal Contract
You agree to this User Agreement, and all of its terms and conditions, by visiting,
browsing, shopping, accessing or otherwise using the Site. These terms and conditions
are subject to change without prior notice at any time, in Award Traders, LLC's sole
discretion. By visiting, browsing, shopping, accessing or otherwise using the
Site after a change has been posted to the Site, the Customer accepts that change.
Customers should check this User Agreement and the Privacy Pledge frequently
Acceptance of Contract Terms
This User Agreement, and all of its terms and conditions, constitute a legal
contract between you and Award Traders, LLC (References to "you" or "your"
shall relate to a customer of Award Traders, LLC or other party that visits, browses,
shops, accesses or otherwise uses the Site (the "Customer"); references
to "Award Traders, LLC" shall relate to Award Traders, LLC and its affiliates.)
By visiting, browsing, shopping, accessing or otherwise using this site ("Site"),
you acknowledge that you have read, understood, and agree to be bound by this
User Agreement and comply with all applicable laws and regulations, including
U.S. export and re-export control laws and regulations. If you do not agree
to this User Agreement, as it may be changed by Award Traders, LLC from time to time,
do not use this Site. The material provided on this Site is protected by law,
including, but not limited to, United States copyright law and international
treaties. This Site is controlled and operated by Award Traders, LLC from its offices
within the United States. Award Traders, LLC makes no representation that materials
in the Site are appropriate or available for use in other locations, and access
to them from territories where their contents are illegal is not authorized.
Those who choose to access this Site from other locations do so on their own
initiative and are responsible for compliance with applicable local laws.
Any claim relating to, and the use of, this Site and the materials contained
herein is governed by the laws of the state of MD without regard to conflict
of law rules. You consent to jurisdiction of the federal and state courts located
in HOWARD County, MD to hear any such claims.
Access, Interference and Linking
Award Traders, LLC grants you a limited license to access and make personal use of
the Site and not to download (other than page caching) or modify it, or any
portion of it, except as provided below under "Use Restrictions,"
or with express written consent of Award Traders, LLC.
The following activity on the Site is expressly prohibited: Any non-personal
or commercial use of any robot, spider, other automatic device, or manual process
to monitor or copy portions of the Site or the content contained herein without
prior written permission by Award Traders, LLC; collection or use of any product
listings, descriptions, or prices, from the Site for the benefit of another
merchant that supplies products competitive with or comparable to those offered
on the Site; and, Any use of, visits to, or other action that imposes an unreasonable
or disproportionately large load on the Site, or otherwise interferes with its
proper and timely functioning.
Any unauthorized use terminates
the license granted by Award Traders, LLC.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink
to the home page of the Site so long as the link does not portray Award Traders, LLC,
its affiliates, or their products or services in a false, misleading, derogatory,
or otherwise offensive matter. You may not use any Award Traders, LLC logo or other
proprietary graphic or trademark as part of the link without express written
permission.
Award Traders, LLC does not review or control third-party sites that link to or from
the Site, and is not responsible for the contents of any third-party sites linked
to or from the Site.
Use Restrictions
The copyright in all material provided on this Site is held by Award Traders, LLC
or by the original creator of the material. Except as stated herein, none of
the material may be copied, reproduced, distributed, republished, downloaded,
displayed, posted or transmitted in any form or by any means, including, but
not limited to, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Award Traders, LLC or the copyright owner.
Permission is granted to display, copy, distribute and download the materials
on this Site for personal, non-commercial use only, provided you do not modify
the materials and that you retain all copyright and other proprietary notices
contained in the materials. This permission terminates automatically if you
breach any of these terms or conditions. Upon termination, you must immediately
destroy any downloaded or printed materials. You also may not, without Award Traders, LLC
's prior written permission, "mirror" any material contained on this
Site on any other server. Any unauthorized use of any material contained on
this Site may violate copyright laws, trademark laws, the laws of privacy and
publicity, and communications regulations and statutes.
All trademarks and registered trademarks are the sole property of their respective
owners. Photographs courtesy of respective manufacturers. Award Traders, LLC and
the Circle of Service logo are trademarks of Award Traders, LLC Copyright ©
2002 Award Traders, LLC.
Microsoft and the Passport Logo are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries and are
used under license from Microsoft.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Award Traders, LLC
BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE,
OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF Award Traders, LLC OR
A Award Traders, LLC AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED
FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS
THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
Arbitration
By accessing the Site and using the information therein available and/or by
purchasing any products or services made available through this Site, you agree
with Award Traders, LLC, its service providers, agents, employees, successors, assigns,
affiliates, parents, subsidiaries and any content provider or offer or of goods
or services on this Site or through any other associated activity, that ANY
CLAIM OR DISPUTE UNDER THE USER AGREEMENT AND ANY CLAIM OR DISPUTE THAT YOU
MAY HAVE AGAINST ANY OF THESE PERSONS OR ENTITIES, WHETHER RELATED TO THE DESCRIBED
TRANSACTIONS OR OTHERWISE, INCLUDING THE ENFORCEABILITY OF THIS ARBITRATION
AGREEMENT, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION under
the Code of Procedure of ARBITRATION-FORUM.COM (the "Code") in effect
at the time the claim is filed. The Code is available at http://www.arbitration-forum.com
or can be obtained by calling 1-800-753-9448. Notwithstanding any choice of
law provision included in this User Agreement, this arbitration agreement is
subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16) and the
New York Convention on the Enforcement of Arbitration Awards (9 U.S.C. §§
201-208 or as codified in the jurisdiction where enforcement of the award is
sought). Hearings shall be held as provided by the Code and if any In-person
Hearing is required, it shall be held in Ellicott City, MD. Each party shall bear
its own cost of any legal representation, discovery, or research required to
complete arbitration.
Privacy
Please review our Privacy Notice, which also governs your visit to this Site.
You are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer, and you agree to accept
responsibility for all activities that occur under your account or password.
If you are under 18, you may use the Site only with a parent or guardian. Award Traders, LLC
reserves the right to refuse service, terminate accounts, remove or edit content,
or cancel orders in its sole discretion.
Communications to Award Traders, LLC
Any communication or material you transmit to the Site by electronic mail or
otherwise, including any data, questions, comments, suggestions, or the like
is, and will be treated as, non-confidential and non-proprietary. Anything you
transmit or post may be used by Award Traders, LLC for any purpose, including but
not limited to reproduction, disclosure, transmission, publication, broadcast,
and posting. Furthermore, Award Traders, LLC is free to use any ideas, concepts,
know-how, or techniques contained in any communication you send to Award Traders, LLC
or the Site for any purpose whatsoever, including but not limited to developing,
manufacturing and marketing products using such information.
Copyright Complaints
If you believe that your work has been copied in a way that constitutes copyright
infringement, please contact:
Award Traders, LLC
8574 Wheatfield Way
Ellicott City MD, 21043
Phone: 410-418-8244
Fax:
Email: info@AwardTraders.com
Disagreement with These Terms and Conditions
If you disagree with any of the terms and conditions of this User Agreement,
please do not visit, browse, shop, access or otherwise use this Site.
Award Traders, LLC Terms and Conditions
of Sale
PLEASE READ THESE TERMS AND CONDITIONS OF SALE ("SALE AGREEMENT")
VERY CAREFULLY.
THE CUSTOMER AGREES TO BE BOUND BY THIS SALE AGREEMENT AND ACCEPTS ITS TERMS
AND CONDITIONS (UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT
WITH Award Traders, LLC. IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN).
Important Information About This Legal Contract
This Sale Agreement is a legal contract between the Customer and Award Traders, LLC.
The Customer accepts this Sale Agreement by making a purchase, placing an order,
or otherwise shopping on the Site. (References to "you" or "your"
shall relate to the Customer; references to "Award Traders, LLC" shall
relate to Award Traders, LLC and its affiliates.) The terms and conditions of this
Sale Agreement are subject to change without prior notice, except that the terms
and conditions posted on the Site at the time the Customer initially places
or modifies an order will govern the order in question.
This Sale Agreement constitutes the entire agreement between the Customer and
Award Traders, LLC relating to the purchase or sale of goods or services on the Site.
The Sale Agreement may only be modified or terminated with regard to goods or
services that have been purchased or sold on the Site in a writing signed by
Award Traders, LLC. Electronic records (including signatures), that are otherwise
valid, shall be accepted under the Sale Agreement. The Customer consents to
receiving electronic records, which may be provided via a web browser or e-mail
application connected to the Internet; consumers may withdraw consent to receiving
electronic records or have the record provided in non-electronic form by contacting
Award Traders, LLC at the address provided below.
In the event of any conflict between the terms and conditions stated on your
purchase order and this Sale Agreement or any terms and conditions on our invoice,
you agree that the provisions of this Sale Agreement and our invoice shall control.
Governing Law
THIS AGREEMENT AND ANY SALES HEREUNDER SHALL BE
GOVERNED BY THE LAWS OF THE STATE OF MD, WITHOUT REGARD TO CONFLICTS OF
LAWS RULES. THE CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL OR STATE
COURTS LOCATED IN HOWARD COUNTY, MD FOR PURPOSES OF ANY SUIT, ACTION
OR PROCEEDING ARISING OUT OF THIS SALE AGREEMENT.
Title; Risk of Loss
Title to goods herein being purchased is retained by the seller until goods
are paid for by the purchaser and at that time title passes to the purchaser.
Loss or damage that occurs during shipping by a carrier selected by Award Traders, LLC
is Award Traders, LLC's responsibility. Loss or damage that occurs during shipping
by a carrier selected by Customer is Customer's responsibility. Title to software
will remain with the applicable licensor(s).
Export Sales
If goods herein being purchased are being purchased for purposes of export,
the Customer must obtain from the federal government certain export documentation
before shipping to a foreign country. In addition, manufacturers' warranties
for exported goods may vary or even be null and void for goods exported outside
the United States. The Customer should inquire further regarding any questions.
Any and all liability is only for the products purchased.
General Legal Disclaimer
Award Traders, LLC HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. THIS DISCLAIMER BY Award Traders, LLC IN NO WAY AFFECTS
THE TERMS OF THE MANUFACTURER'S WARRANTY, IF ANY.
Internet Disclaimer
Internet connectivity requires access services from an Internet access provider.
Contact your local access provider for rates, terms and conditions.
56K Disclaimer
56K modems are capable of 56Kbps downloads, however, current regulations limit
download speed to 53Kbps.
Third-Party Product and Y2K Disclaimer
All products sold by Award Traders, LLC are third party products and are subject
to the warranties and representations of the applicable manufacturers, including
but not limited to Y2K compliance. Accordingly, Award Traders, LLC makes no representation
or warranty with respect to the Y2K compliance of products sold.
Pricing and Information Disclaimer
All pricing subject to change. For all prices, products and offers, Award Traders, LLC
reserves the right to make adjustments due to changing market conditions, product
discontinuation, manufacturer price changes, errors in advertisements and other
extenuating circumstances. High volume bids are welcome!
While Award Traders, LLC uses reasonable efforts to include accurate and up-to-date
information on the Site, Award Traders, LLC makes no warranties or representations
as to the Site's accuracy. Award Traders, LLC assumes no liability or responsibility
for any errors or omissions in the content on the Site.
Limitation of Liability
Award Traders, LLC WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER
CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY
PROVIDED HEREIN. Award Traders, LLC WILL NOT BE LIABLE FOR PRODUCTS OR SERVICES NOT
BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. CUSTOMER
AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES,
Award Traders, LLC IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE
AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT.
Arbitration
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE,
WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW,
INTENTIONAL TORT AND EQUITABLE CLAIMS) arising from or relating to this Sale
Agreement, its interpretation, or the breach, termination or validity thereof,
the relationships which result from this Sale Agreement (including, to the full
extent permitted by applicable law, relationships with third parties who are
not signatories to this Sale Agreement), Award Traders, LLC's advertising, or any
related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION
ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under the Code of Procedure
of ARBITRATION-FORUM.COM (the "Code") in effect at the time the claim
is filed. The Code is available at http://www.arbitration-forum.com or can be
obtained by calling 1-800-753-9448. Notwithstanding any choice of law provision
included in this Sale Agreement, this arbitration agreement is subject to the
Federal Arbitration Act (9 U.S.C. §§ 1-16) and the New York Convention
on the Enforcement of Arbitration Awards (9 U.S.C. §§ 201-208 or as
codified in the jurisdiction where enforcement of the award is sought). Hearings
shall be held as provided by the Code and if any In-person Hearing is required,
it shall be held in Ellicott City, MD. Judgment on the award rendered by the arbitrator(s)
may be entered by any court having jurisdiction. Each party shall bear its own
cost of any legal representation, discovery, or research required to complete
arbitration.
Orders; Payment Terms; Interest; Taxes
Orders are not binding upon Award Traders, LLC until accepted by Award Traders, LLC. Terms
of payment are within Award Traders, LLC's sole discretion. Invoices are due and
payable within the time period noted on the invoice, measured from the date
of the invoice. Award Traders, LLC may invoice parts of an order separately. Customer
agrees to pay interest on all past-due sums at the highest rate allowed by law.
The Customer is responsible for sales and all other taxes associated with the
order.
Freight Policy
Shipping and handling charges on all orders vary; contact your Award Traders, LLC
account manager for our most current and competitive rates, options and shipping
specials. For the Customer's protection, we ship only to the verified billing
address of the Customer's credit card. In some circumstances, international
shipping may be available. Call for details.
Return Policy
The following refund policy applies
to all products except those stating their own refund policy with the product
description:
• |
Award Traders, LLC offers a 30 days return
policy on selected items based on manufacturer return policies. For further
information not listed, please contact your Award Traders, LLC account manager.
|
• |
Please call 410-418-8244 or e-mail our Returns Department
at info@AwardTraders.com to obtain a Return Merchandise Authorization (RMA) number
before shipping your product. NO returns of any type will be accepted without
an RMA number. For faster service, please have the following information
on hand when calling for an RMA number: customer name, invoice number, serial
number and nature of the problem. |
• |
All products returned MUST: be 100 percent complete,
contain ALL original boxes and packing materials, have original UPC codes
on the manufacturer boxes, contain all manuals, blank warranty cards and
other accessories and documentation provided by the manufacturer. |
• |
You are responsible for shipping charges on returned
items; Award Traders, LLC will match your shipping method on your replacement
or exchange item(s). |
• |
Award Traders, LLC strongly recommends you fully insure
your return shipment in case it is lost or damaged and you use a carrier
that can provide you with proof of delivery for your protection. |
• |
If merchandise arrives damaged: it is best to
REFUSE it back to the carrier attempting delivery. If you accept the package
make sure it is noted on the carrier's delivery record in order for Award Traders, LLC
to file a damage claim. Save the merchandise AND the original box and packing
it arrived in, notify Award Traders, LLC immediately to arrange for a carrier
inspection and a pick up of damaged merchandise. If you do not notify Award Traders, LLC
of damaged goods within the first 15 days of arrival, our regular return
policy will override any claim of damage, and will fall under all current
manufacturer restrictions. Call 410-418-8244 or your Award Traders, LLC account manager
to arrange for carrier inspection and a pick up of damaged merchandise.
|
• |
DEFECTIVE returns can be returned directly to
Award Traders, LLC within 30 days from the invoice date, at Award Traders, LLC's
discretion for: credit, replacement, exchange or repair. |
• |
Manufacturer restrictions do apply and are outlined
in our detailed policy. Any item that is missing the UPC can ONLY be replaced
with the same item. After 30 days, all manufacturers' warranties
apply. |
• |
NON-DEFECTIVE returns can be accepted directly
by Award Traders, LLC within 30 days from the invoice date, at Award Traders, LLC's
discretion for: credit, exchange. All NON-DEFECTIVE returns are subject
to a 0 percent restocking fee. |
• |
Due to manufacturers' policies, Award Traders, LLC
cannot accept returns of the following items for exchange, replacement or
credit FOR ANY REASON: (Award Traders, LLC exceptions). DEFECTIVE merchandise
can be returned for REPAIR ONLY to: Award Traders, LLC, the manufacturer direct
or any authorized service center in your area. Additional manufacturers
may be added to this list as: manufacturer policies change, manufacturer
goes out of business or in the case of specially ordered items. |
Award Traders, LLC reserves the right to authorize product returns beyond 30
days from the invoice date.
Original shipping charges are refunded on returned items. Customers
are responsible for all shipping charges back to Award Traders, LLC on returned items,
and Award Traders, LLC will pay the shipping charges on the replacement or exchange
item(s) going back.
Credit Cards
Credit card charges are processed online after ordering the products and/or
services.
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